How not to process bug reports - The Red Hat way

Over 5 years ago I filed a bug report about GCC crashing during ImageMagick compilation on RHEL 5. Nobody at Red Hat cared about that until couple days ago. Funny thing. At the time I had the issue, I simply kept the old ImageMagick and completed the project with that one. It would have been nice to have a more recent version, but since the new one would not compile, I just forgot about it.

Now the Red Hat guy Jeff is just being stupid. Why would anybody care anymore? Why did he have to do the obligatory works-for-me / need-more-information -routine. Now, at this point its just insulting, since they ignored the issue when it was actually present. Who would use RHEL 5 anymore. Not me.