Companies

What happens when IT-operations are run by incompetent idiots?

For reference, I've written about State of Ubisoft and failures with top level domain handling.

I'm an avid gamer. I play games on daily basis. It is not possible to avoid bumping into games by giant corporations like Activision or Ubisoft. They have existed since 80s, have the personnel, money and resources. They also keep publishing games I occasionally love playing.

How one accesses their games is via software called Ubisoft Connect:

You need to log into the software with your Ubisoft-account. As one will expect, creating such account requires you to verify your email address so, the commercial company can target their marketing towards you. No surprises there.

Based on my previous blog posts, you might guess my email isn't your average gmail.com or something similar. I have multiple domains in my portfolio and am using them as my email address. With Ubisoft, initially everything goes smoothly. At some point the idiots at Ubisoft decided, that I needed to re-verify my email. Sure thing. Let's do that. I kept clicking the Verify my email address -button on Ubisoft Connect for years. Nothing happened, though. I could click the button but the promised verification email never arrived.

In 2019 I had enough of this annoyance and approached Ubisoft support regarding the failure to deliver the email.

Their response was:

I would still advise you to use a regularly known e-mail domain such as G-mail, Yahoo, Hotmail or Outlook as they have been known to cause no problems.

Ok. They didn't like my own Linux box as mailserver.

Luckily Google Apps / G Suite / Google Workspace (whatever their name is this week) does support custom domains (Set up Gmail with your business address (@your-company)). I did that. Now they couldn't complain for my server to be non-standard or causing problems.

Still no joy.

As the operation was run by incompetent idiots, I could easily send and receive email back and forth with: Ubisoft support, Ubisoft Store and Ubisoft marketing-spam. The ONLY kind of emails I could not receive was their email address verification. Until Apri 23rd 2021. Some jack-ass saw the light and realized "Whoa! There exists TLDs which are longer than 4 characters!" In reality I guess they changed their email service provider into Amazon SES and were able to deliver the mails.

This in insane!

Privacy, especially your/mine/everybody's, has been an always actual topic ever since The Internet begun its commercial expansion in the beginning of 90s. Being an important topic, it has been thought everybody should have the right for privacy. In EU, the latest regulation is called on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, or General Data Protection Regulation. In California, USA they'd call it California Consumer Privacy Act.

Privacy protection gone wrong

Both above mentioned regulations have good intention. Forcing websites to bombard all of their users with stupid questions are a complete waste of bandwidth! Everybody is tired of seeing popups like this while surfing:

Somehow the good intention turned on itself. Literally nobody wants to make those choices before entering a site. There should be a setting in my browser and all those sites should read the setting and act on it without bothering me.

Mobile phone tracking

Meanwhile, your cell service provider is using your data and you won't be offered a set of checkboxes to tick.

As an example, Telia’s anonymized location data helps Finnish Government fight the coronavirus (April 2020). This corporation has a product called Crowd Insights. Anybody with a reasonable amount of money (actual price of the service is not known) can purchase location data of actual persons moving around a city. There is a brief investigation by Finnish Chancellor of Justice stating that the service is legal and won't divulge any protected data. The decision (unfortunately, only in Finnish) Paikannustietojen hyödyntäminen COVID-19 –epidemian hillinnässä states, the service's data is daily or hourly and while a reasonable accurate location of a mobile device can be obtained, if that location data doesn't identify a person, obviously, it's not protected by any laws.

On the topic of COVID-19, Future of Privacy Forum has published an article A Closer Look at Location Data: Privacy and Pandemics, where they raise points from ethics and privacy perspective of such tracking. A good read, that!

Application of mobile movement tracking

Here is one. A newspaper article titled "Puhelinten sijainti­tiedot paljastavat, kuinka ihmismassojen liikkuminen yöllisessä Helsingissä muuttui" (https://www.hs.fi/kaupunki/art-2000006698336.html):

For non-Finnish -speaking readers: this article is about movement of people in center of Helsinki. For a reference point, there is Crowd Insights data from September 2019, time before COVID-19. Movement data from pandemic is from September 5th, October 10th and 17th. To state the obvious: in 2019 between Saturday 9pm and Sunday 9am people moved a lot. What's also visible is how this global pandemic changed this behaviour. In September 2020 there were no strict regulations for night clubs and bars, which is clearly visible in the data.

Anyway, this is the kind of data of you walking around in your hometown streets, your mobile in pocket, can be easily gathered. Doing the same walk without a cell network -connect mobile device wouldn't show in that data set.

What! Are they tracking my movements via my cell phone?

Short: Yes.

Long: Yes. Your cell network provider knows every second to which cell tower all devices in their network are connected to. They also know the exact location of that identified cell tower. This coarse location information can be used by somebody or not.

Everybody knows the Hollywood movie cliché where a phone call is being tracked and somebody throws the frase "Keep them talking longer, we havent' got the trace yet!". In reality they'll know your location if your phone is turned on. It doesn't have to have an ongoing call or message being received. This is how all cell networks are designed and that's how they have always operated. They know your coarse location at all times. How exact a "coarse" location is, depends. Who has access to the location information is protected by multiple laws. The point is: they have the information. At all times.

Example illustration from 3GPP spec TR 23.912 Technical report on Super-Charger:

I'm skipping most the TLA (Three-Letter Acronyms) from the pic, but the main concept is having the car (with a phone in it) moving around the network. A HLR (or Home Location Register) will always keep track, on which BSS (note: I think it's called Radio Network Subsysten, RNS in UMTS and LTE) the mobile device talks to. This BSS (or RNS) will send updates on any jumping between the serving cells.

To simplify this further: Just replace the car with a phone in your pocket and this fully applies to people bar-hopping in center of Helsinki.

Database of cell towers

As the cell tower locations are the key component when pinpointing somebody's location, we need to know which cell towers exist and exact locations of those. Unfortunately telcos think that's a trade secret and won't release such information to general public. At the same time, from our phones we can see the identifier of the cell tower a phone is connected to and some hints to neighbouring cells. I wrote about iPhone field test mode couple years back. What a phone also has is a GPS pinpointing the exact location where a particual cell tower and couple of its friends are located at. When added with the information of, a phone typically connecting to the tower with best signal, it is possible to apply some logic. Further gathering couple of data points more, it is possible to calculate a coarse location of a cell tower your phone connects to.

Being an iPhone user, I'm sorry to say an iPhone is not technically suitable for such information gathering. Fortunately, an Android being much more open (to malware) is. Necessary interfaces exist in Android-system to query for cell tower information with an app like Tower Collector. This kind of software it is possible to create records of cell tower information and send them to OpenCelliD to be further processed and distributed to other interested parties.

OpenCelliD website contains an interactive map:

The above example is from my home town of Lappeenranta, Finland. What it depicts is approximation of a LTE cell tower location having following attributes:

• MCC: 244
• MNC: 91
• LAC: 37322
• CID: 7984918

MCC and MNC indicate the telco. CellID Finder has following information for Finland at https://cellidfinder.com/mcc-mnc#F:

What a LAC (Location Area Code) and CID indicate cannot be decoded without a database like OpenCelliD. Wikipedia article GSM Cell ID gives some hints about LAC and CID. The page also lists other databases you may want to take a look.

COVID-19 tracking

Apple and Google being the manufactures of major operating systems for mobile devices combined forces and created Exposure Notifications. This technology does NOT utilize cell towers nor GPS it it. It works only on Bluetooth LE.

As mentioned in appropriate Wikipedia article, the protocol is called Decentralized Privacy-Preserving Proximity Tracing (or DP-3T for short).

Finally

The key takeaway from all this is:
Location of your mobile device is always known.

Your location, movements between locations and timestamp you did the moving (or not moving) are actively being used to track everybody of us. That's because the technology in mobile networks requires the information.

If this information is shared to somebody else, that's a completely different story.

Newspaper media and magazines have been suffering from digitalization for two decades. Quite few of the traditional publishers have been struggling to keep their revenue stream flowing.

Back in the 90s Internet-boom they simply went to net "because they had to". No clue what to do there, though. Paper sales were going strong, no actions required. Then the obvious happened, people stopped subscribing their paper services. Meanwhile, same people who cancelled their subscriptions, were reluctant to pay for the service on the net. Reasons were multitude: bad implementation of the site, bad implementation of subscription and payment, etc.

Past couple years the trend has been to simply block readers out of the site by erecting a paywall. That will keep the free leechers out (like me), but I'm not certain it would improve the sales. Maybe it does, because lot of the media is doing that. However, yet again the implementation is really bad. There must be enough complexity in the paywall that people like me cannot simply run something like this in Javascript console:

javascript:(function(d){d.cookie='Bhb2CdOB3V=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/; domain=.tivi.fi;'})(document)

If you have no idea what a Javascript console is (most non-developer don't), don't worry. Here is the same thing as a bookmarklet. Concept of bookmarking sites into your browser is past gone, everybody just googles everything. Since nobody maintains bookmarks, it is not-so-user-friendly to manage bookmarks in a modern browser. However, the idea of you is to create a Javascript bookmark, aka. bookmarklet. In chrome, something like this:

Then it is easy to just click the bookmark when you run out of reads. Reload the page and keep reading!

Finally:
Apologies for the newspaper publisher for pissing in their coffee pot. Your product is good and I have enjoyed reading the articles, it's just the price point, you're too expensive! My motivation here is to offer you a pro-bono implementation evaluation. Hint: you failed badly.

I totally expect them to improve their implementation. Also I promise not to maintain any possible hacks their future versions may include. Also I'd like to offer a piece of advice.
There are two real options you can go with:
1) implement mandatory login
or
2) keep some articles free, some behind paywall. That seems to be the only working option of keeping people like me out of your system.

Last week I was sitting in an aeroplane and while being bored, I flicked the phone on to test the Wi-Fi. Actually, I had never done that before and just ran a Speedtest:

Yup. That's the reason I had never done that before.
Half a meg down, 150 up. That's like using a 56 kbit/s modem or 2G-data for Internet. Both were initially cool, but the trick ran old very fast given the "speed" or ... to be precise - lack of it.

More investigation:

As expected, round-trip time was horrible. Definitely a satellite link. Or ... is it? But the answer to the topic's question is: no. There is no real Internet access mid-flight.

The exit IP-address was in /24 block of 82.214.239.0/24 belonging to Hughes Network Systems GmbH. I took a peek into Hughes Communications Wikipedia page at https://en.wikipedia.org/wiki/Hughes_Communications and yes. They have a German subsidiary with the same name.

After I landed and was in safe hands of a 150 Mbit/s LTE-connection, I did some more googling. Side note: When your internet access gets a 100x boost, it sure feels good!

There is a Quora article of How does Wi-Fi internet access in an airplane work? It has following diagram:

That suggests a satellite connection. Also I found The Science of In-Flight Wi-Fi: How Do We Get Internet At 40,000 Feet? from travelpulse.com, but it had some non-relevant information about a 3G-connection being used. That surely was not the case and I seriously doubt, that in Europe such a thing would be used anywhere.

Ultimately the issue was closed when I found the article Row 44 to begin installing connectivity on Norwegian's 737-800s from flightglobal.com. So, it looks like company called Row 44 does in-flight systems for commercial flights. They lease the existing infrastructure from HughesNet, who can offer Internet connectivity to pretty much everywhere in the world.

Wikipedia article Satellite Internet access mentions, that number of corporations are planning to launch a huge number of satellites for Internet access. Hm. that sounds like Teledesic to me. The obvious difference being, that today building a network of satellites is something you can actually do. Back in IT-bubble of 2001, it was merely a dream.

Little bit of background about having certificates

A quote from https://www.brightedge.com/blog/http-https-and-seo/:

Google called for “HTTPS Everywhere” (secure search) at its I/O conference in June 2014 with its Webmaster Trends Analyst Pierre Far stating: “We want to convince you that all communications should be secure by default”

So, anybody with any sense in their head have moved to having their website prefer HTTPS as the communication protocol. For that to happen, a SSL certificate is required. In practice any X.509 would do the trick of encryption, but anybody visiting your website would get all kinds of warnings about that. An excellent website having failing certificates is https://badssl.com/. The precise error for you would see having a randomly selected certificate can be demonstrated at https://untrusted-root.badssl.com/.

Google, as the industry leader, has taken a huge role in driving certificate business to a direction it seems fit. They're hosting the most used website (google.com, according to https://en.wikipedia.org/wiki/List_of_most_popular_websites) and  the most used web browser (Chrome, according to https://en.wikipedia.org/wiki/Usage_share_of_web_browsers). So, when they say something, it has a major impact to the Internet.

What they have said, is to start using secured HTTP for communications. There is an entire web page by Google about Marking HTTP As Non-Secure, having the timeline of how every single website needs to use HTTPS or risk being undervalued by GoogleBot and being flagged as insecure to web browsing audience.

Little bit of background about what certificates do

Since people publishing their stuff to the Net, like me, don't want to be downvalued or flagged as insecure, having a certificate is kinda mandatory. And that's what I did. Couple years ago, in fact.

I have no interest in paying the huge bucks for the properly validated certificates, I simply went for the cheapest possible Domain Validated (DV) cert. All validation types are described in https://casecurity.org/2013/08/07/what-are-the-different-types-of-ssl-certificates/. The reasoning, why in my opinion, those different verification types are completely bogus can be found from my blog post from 2013, HTTP Secure: Is Internet really broken?. The quote from sslshopper.com is:
"SSL certificates provide one thing, and one thing only: Encryption between the two ends using the certificate."

Nowhere in the technical specifcation of certificates, you can find anything related to actually identifying the other party you're encrypting your traffic with. A X.509 certificate has attributes in it, which may suggest that the other party is who the certificate says to be, but's an assumption at best. There is simply no way of you KNOWING it. What the SSL certificate industry wants you to believe, is that they doing all kinds of expensive verification makes your communications more secure. In reality it's just smoke and mirrors, a hoax. Your communications are as well encrypted using the cheapest or most expensive certificate.

Example:
You can steal a SSL certificate from Google.com and set up your own website having that as your certificate. It doesn't make your website Google, even the certificate so suggests.

Little bit of background about Symantec failing to do certificates

Nobody from Symantec or its affiliates informed me about this. Given, that I follow security scene and bumped into news about a dispute between Google and Symantec. This article is from 2015 in The Register: Fuming Google tears Symantec a new one over rogue SSL certs. A quote from the article says:

On October 12, Symantec said they had found that another 164 rogue certificates had been issued
in 76 domains without permission, and 2,458 certificates were issued for domains that were never registered.

"It's obviously concerning that a certificate authority would have such a long-running issue
and that they would be unable to assess its scope after being alerted to it and conducting an audit,"

So, this isn't anything new here. This is what all those years of fighting resulted as: Replace Your Symantec SSL/TLS Certificates:

Near the end of July 2017, Google Chrome created a plan to first reduce and then remove trust (by showing security warnings in the Chrome browser) of all Symantec, Thawte, GeoTrust, and RapidSSL-issued SSL/TLS certificates.

And: 23,000 HTTPS certs will be axed in next 24 hours after private keys leak.

In short:
They really dropped the ball. First they issued 164 certificates, which nobody actually ordered from them. Those rogue certificates included one for google.com. Then they somehow "lost" 23k private keys for already issued certificates.

That's really unacceptable for a company by their own words is "Global Leader In Next-Generation Cyber Security". That's what Symantec website https://www.symantec.com/ says, still today.

What next?

Symantec has a website called Check your website for Chrome distrust at https://www.websecurity.symantec.com/support/ssl-checker.

I did check the cert of this blog, and yup. It flagged the certificate as one needing immediate replacement. The certificate details have:

Certificate:
    Data:
        Version: 3 (0x2)
        Serial Number:
            24:6f:ae:e0:bf:16:8d:e5:7a:13:fb:bd:1e:1f:8d:a1
    Signature Algorithm: sha256WithRSAEncryption
        Issuer: C=US, O=GeoTrust Inc., CN=RapidSSL SHA256 CA
        Validity
            Not Before: Nov 25 00:00:00 2017 GMT
            Not After : Feb 23 23:59:59 2021 GMT
        Subject: CN=blog.hqcodeshop.fi

That's a GeoTrust Inc. issued certificate. GeoTrust is a subsidiary of Symantec. I did study the history of Symantec' certificate business and back in 2010 they acquired Verisign's certificate business resulting as ownership of Thawte and GeoTrust. RapidSSL is the el-cheapo brand of GeoTrust.

As instructed, I just re-issued the existing certificate. It resulted in:

Now, my certificate traces back to a DigiCert CA root.

That's all good. I and you can continue browsing my blog without unnecessary this-website-is-not-secure -warnings.

If you're lucky enough to get to go to a really cool event, it may be handing out a Xyloband to everybody attending it.

For those who've never heard of a Xyloband, go see their website at http://xylobands.com/. It has some sample videos, which this screenshot was taken from:

See those colourful dots in the above pic? Every dot is a person having a Xyloband in their wrist.

The thing looks like this:

As you can see, mine is from King's Kingfomarket, Barcelona 2017. There is an YouTube video from the event, including some clips from the party at https://youtu.be/lnp6KjMRKW4. In the video, for example at 5:18, there is our CEO having the Xyloband in his right wrist and 5:20 one of my female colleagues with a flashing Xyloband. Because the thing in your wrist can be somehow remote controlled, it will create an extremely cool effect to have it flashing to the beat of music, or creating colourful effects in the crowd. So, ultimately you get to participate in the lighting of the venue.

After the party, nobody wanted those bands back, so of course I wanted to pop the cork of one. I had never even heard of such a thing and definitely wanted to see what makes it tick. Back of a Xyloband has bunch of phillips-head screws:

Given the size of the circular bottom, a guess that there would be a CR2032 battery in it is correct:

After removing the remaining 4 screws, I found two more CR2016 batteries:

The pic has only two batteries visible, but the white tray indeed has two cells in it. Given the spec of a button cell (https://en.wikipedia.org/wiki/Button_cell), for a CR-battery it says: diameter 20 mm, height 3.2 mm. So, if you need 6 VDC voltage instead of the 3 VDC a single cell can produce, just put two CR2016 instead of one CR2032. They will take exactly the same space than a CR2032, but will provide double the voltage. Handy, huh! My thinking is, that 9 VDC is bit high for a such a system. But having a part with 6 volts and another part with 3 volts would make more sense to me.

Plastic cover removed, the board of a Xyloband will look like this:

Nylon wristband removed, there is a flexing 4-wire cable having 8 RBG LEDs in it:

The circuits driving the thing are:

Upper one is an Atmel PLCC-32 chip with text Atmel XB-RBG-02 in it. If I read the last line correctly, it says ADPW8B. Very likely a 8-bit Microcontroller Atmel tailored for Xylobands to drive RBG-leds.

The radiochip at the bottom is a Silicon Labs Si4362. The spec is at https://www.silabs.com/documents/public/data-sheets/Si4362.pdf. A quote from the spec says:

Silicon Labs Si4362 devices are high-performance, low-current receivers  covering the sub-GHz frequency bands from 142 to 1050 MHz. The radios are part of the EZRadioPRO® family, which includes a complete line of transmitters, receivers, and transceivers covering a wide range of applications.

Given this, they're just using Silicon Labs off-the-shelf RF-modules to transmit data to individual devices. This data can be fed into the Microcontroller making the RBG LEDs work how DJ of the party wants them to be lit.

While investigating this, I found a YouTube video by Mr. Breukink. It is at https://youtu.be/DdGHo7BWIvo?t=1m33s. He manages to "reactivate" a different model of Xylobands in his video. Of course he doesn't hack the RF-protocol (which would be very very cool, btw.), but he makes the LEDs lit with a color of your choosing. Of course on a real life situation when driven by the Atmel chip, the RBG leds can produce any color. Still, nice hack.

I got and ad from Microsoft about a security summit they were organizing. Since it was virtual, I didn't have to travel anywhere and the agenda looked interesting, I signed up.

Quotes:

Discussion points:

• Security hygiene
  • Run patches to make your stuff up-to-date
  • Control user's access
  • Invest into your security, to make attackers ROI low enough to attack somebody else
• Security is a team sport!
  • Entire industry needs to share and participate
  • Law enforcement globally needs to participate
• Attacks are getting more sophisticated.
  • 90% of cybercrime start from a sophisticated phishing mail
  • When breached, new malware can steal domain admin's credentials and infect secured machines also.
  • Command & control traffic can utilize stolen user credentials and corporate VPN to pass trough firewall.
• Attackers are financially motivated.
  • Ransomware
  • Bitcoin mining
  • Petaya/Notpetaya being an exception, it just caused massive destruction
• Identity is the perimeter to protect
  • Things are in the cloud, there is no perimeter
  • Is the person logging in really who he/she claims to be?
  • Enabling 2-factor authentication is vital

Finally:

Since last July, this blog has been running in Microsoft Azure.

In January, Microsoft informed me, that I need to update my payment information or they'll cut off my service. Ever since, I've been trying to do that. For my amazement, I still cannot do it! There are JavaScript errors in their payment management panel, which seem to be impossible to fix.

So, eventually I got a warning, that they will discontinue my service unless I pay. Well ... I'd love to pay, but ... For the time being, all I can do is backup the site and plan for setting up shop somewhere else. This is so weird!

As an employee of (a subsidiary of) Activision/Blizzard, last year those who wanted, got keys for Destiny 2.

It never worked! I never go to play it.

On game launch:

... and BANG! The dreaded Nightingale error:

For past couple of months, that's how much I saw Destiny 2. That isn't much. Darn!
Actually, there is an Internet full of people having the same problem. There are various solutions to, which have worked for some people and for some, not so much.

After doing all the possible things, including throwing dried chicken bones to a magical sand circle, I ran out of options. I had to escalate the problem to Blizzard Support. Since this wasn't a paid game, obviously it didn't reach their highest priority queue. But ultimately the cogs of bureaucracy aligned and I got the required attention to my problem. But ... it was unsovalvable. Or it seemed to be one.

Today, after escalating the problem back to Bungie, they pointed out the problem. My computer didn't manage to reach their CDN, so the game got angry and spat the Nightingale on my face. They also hinted me about what my computer did instead and ...

Somewhere in the guts of the Destiny 2, there is a component reading the value of environment variable HTTP_PROXY. I had that set on the PC because of ... something I did for software development years ago.

After deleting the variable, the game started. WHOA!
So, it wasn't my router, DNS, firewall, or ... whatever I attempted before. Problem solved!

MaxMind GeoIP is pretty much the de-facto way of doing IP-address based geolocation. I've personally set up the database updates from http://geolite.maxmind.com/download/geoip/database/ to at least dozen different systems. In addition, there are a lot of open-source software, which can utilize those databases, if they are available. Wireshark, IPtables, Bind DNS, to mention few.

The announcement on their site says:

We will be discontinuing updates to the GeoLite Legacy databases as of April 1, 2018. You will still be able to download the April 2018 release until January 2, 2019. GeoLite Legacy users will need to update their integrations in order to switch to the free GeoLite2 or commercial GeoIP databases by April 2018.

In three month's time most software won't be able to use freshly updated GeoIP databases anymore for the sole reason, that NOBODY bothered to update to their new .mmdb DB-format.

To make this clear:
MaxMind will keep providing free-of-charge GeoIP-databases even after 1st April 2018. They're just forcing people to finally take the leap forward and migrate to their newer libraries and databases.

This is a classic case of human laziness. No developer saw the incentive to update to a new format, as it offers precisely the same data than the legacy format. It's just a new file format more suitable for the task. Now the incentive is there and there isn't too much of time to make the transition. What we will see  (I guarantee you this!) in 2019 and 2020 and onwards software still running in legacy format using outdated databases providing completely incorrect answers.

This won't happen often, but these outdated databases will reject your access on occasion, or claim that you're a fraudster.

UUUJEA!

Com Hem has been rolling out a native SLAAC/DHCPv6-based IPv6 to it's entire customer base, and they took a very important step 2 in their project. They started honoring Prefix Delegation -requests! To a non-network person that means absolutely nothing, but to a network administrator that is really a game changer!

Normally I don't use much of the features my Sagemcom cable-TV -router has, it's just set to bridge:

Since I failed earlier to get a prefix from my ISP, I was toying around with my router and set it to router-mode, and to my great surprise:

The thing issued my LAN a /64 IPv6-network! Nice.
After putting everything back and eye-balling the DHCPv6 lease file on my Linux-router:

lease6 {
  interface "enp1s0";
  ia-pd c4:d0:0a:85 {
    starts 1515858667;
    renew 302400;
    rebind 483840;
    iaprefix 2a04:ae00::/56 {
      starts 1515858667;
      preferred-life 604800;
      max-life 2592000;
    }
    option dhcp6.status-code success;
  }
}

Yes, it contains an ia-pd -section! The iaprefix from the file is mine, only mine, my precious address space!
I have no idea how long they have been honoring my PD-requests, but on December 17th they didn't.

A generally accepted IPv6-deployment principle is to follow RFC 5375 [IPv6 Unicast Address Assignment Considerations]'s suggestions and issue a minimum of /64 (18E IPv6 addresses) to customers. Since this /64 is completely useless for your own LAN, a second suggestion is to issue a /48 (1,2 million E IPv6 addresses) or /56 (4700E IPv6 addresses) prefix for consumer's own LANs.
Note: 18E is SI-prefix for exa, aka 10^18. A /64 IPv6 network has 18,446,744,073,709,551,616 unique addresses in it.

The numbers are astronomically big and it's quite easy to get confused and lose the perspective what they actually mean. A more concrete approach is, that by being issued a /56, I can now split my prefix into 256 separate /64 networks as I please. It's not like I need 256 LANs, I'm totally happy get even 1 of them to work!

Now I have my hands full to configure and test everything on my LAN. I need to make sure, that native-IPv6 works for wired and wireless toys I have here.

A month ago my ISP sent information that they're upgrading my connection speed without increasing the monthly cost! Nice. Totally unexpected from them.

Couple weeks ago my internet connection had dropped during night and I just flicked the switch on the cable router and it all came back. What I didn't initially realize, that I had an IPv6-address! WHOA!

Given zero public information about this on their public website, customer portal or anywhere, I just saw that on my network interface while investigating an another issue. They are broadcasting router advertisements and allocating a /64 from 2A04:AE00::/26 (SE-COMHEM-20140210). It looks like this on radvdump:

interface enp1s0 {
   AdvSendAdvert on;
   # Note: (Min,Max)RtrAdvInterval cannot be obtained with radvdump
   AdvManagedFlag on;
   AdvOtherConfigFlag on;
   AdvReachableTime 600000;
   AdvRetransTimer 0;
   AdvCurHopLimit 64;
   AdvDefaultLifetime 9000;
   AdvHomeAgentFlag off;
   AdvDefaultPreference high;
   AdvSourceLLAddress on;
   AdvLinkMTU 1500;
}; # End of interface definition

Since the O-bit for "other" (AdvOtherConfigFlag on) is enabled, it means that a DHCPv6-request will get more usable information. A DHCPv6 lease will look like this:

lease6 {   interface "enp1s0";
  ia-na xx:xx:xx:xx {
    starts 1512476381;
    renew 302400;
    rebind 483840;
    iaaddr 2a04:ae07:yyyy:yy::yyyy {
      starts 1512476381;
      preferred-life 604800;
      max-life 2592000;
  }
  option dhcp6.status-code success;
  }
  option dhcp6.client-id 0:1:2:3:4:5:6:7:8:9:a:b:c:d:e:f:10:11;
  option dhcp6.server-id 0:1:0:1:53:f:97:74:0:50:56:a8:22:a4;
  option dhcp6.name-servers 2a04:ae3a:ae3a::1,2a04:ae3a:ae3a::2;
}

It works and is fast and all, but ... (there's always the but part). Given SLAAC, they issue only a /64 prefix. Why is that a problem you ask. Well, to be able to issue an IPv6 address to all devices in my LAN, that's not enough.

I tried sending a Prefix Delegation -request via DHCPv6, but no. They didn't honor that request. Should that worked, I'd be happy. I'd have my own /48 prefix for my LAN-devices.

In the current form Com Hem's IPv6 is mostly useless as none of my actual devices have IPv6 addresses in them. I'm investigating this and if/when I find a solution for this, I'll post something about it. Meanwhile, if you know how to get a prefix out of them, please inform!

In Finland and Sweden, all major movie theaters are owned by Bridgepoint Advisers Limited. In Finland, the client-facing business is called Finnkino.

Since they run majority of all viewings of moving pictures, they also sell the tickets for them. When a superbly popular movie opens for ticket sales, the initial flood happens online. What Finnkino is well known is their inability to do capacity planning for online services. Fine examples of incidents where their ability to process online transactions was greatly impaired:

• 2015: Star Wars: The Force Awakens 
• 2016: Rogue One: A Star Wars Story
• 2017: Star Wars: The Last Jedi

The sales of movie tickets happens trough their website. I'd estimate, that 100% of their sales, either eletronic or physical points-of-sale, is done via their sales software. The system they're using is MCS, or MARKUS Cinema System, which according to their website "can be deployed both on premise and on Microsoft Azure". Out of those two options, guess which mode of deployment Finnkino chose!

Quick analysis indicates, that their site is running on their own /28 IPv4 network. Nice!
Based on eyewitness reports, their entire system is heavily targeted to serve the local points-of-sale, which were up and running, but both their online sales and vending machines were down. So, I'm speculating, that  their inability to do proper capacity planning is fully intentional. They choose to throw away the excess requests, keep serving people waiting in queue for the tickets and sell the tickets to avid fans later. That way they won't have to make heavy investments to their own hardware. And they escape from this nicely by apologizing in Twitter: "We're sorry (again)." And that's it. Done!

Hint to IT-staff of Finnkino: Consider cloud and/or hybrid-cloud options.

If you own your company and happen to use any Google services (I do both), then you're very likely to be approached by Google's AdWords marketing. They are pitching you initial free credits to use for your ads. Since my business really doesn't rely on advertising, or marketing or anything of such nature, I typically ignore any approaches regardless who is contacting me.

Google has this approach, that they send you snail-mail and the letter will contain a credit-card sized laminated card contaning my business' name and a discount code to be used during registration. As there are nice € sums of money in them, I never threw any of those away. And it so happened, that since I kept ignoring Google's marketing machine, they just kept sending me those cards over and over again.

Here:

There is 1150,- € worth of free advertising in those.

You at Google:
Keep sending them, I'll keep collecting them. And amp up the values, I won't even flinch with your 150,- € coupons!
Go big! Go for 500,- € or even bigger!

I had a simple task at hand, to draw a flowchart how information is exchanged in a distributed system. Since I din't have my Microsoft Visio installed in that machine and the task was rather simple, I chose to try the Google Drawings and learn it. Easy as pie, right? Nope.

As one of the first things I wanted in my flowchart was "regular Jane User" and I wanted shape of a laptop computer to represent her. Well, Google's shape library didn't have a laptop, so why not go google for it and ta-daa! Found a suitable in couple of mouse-clicks at http://www.flaticon.com/free-icon/apple-laptop-computer_22791. Vector version available in multiple formats, so I downloaded the SVG into my Google Drive and ...

An hour later I simply gave up. Nothing in G Suite knew how to use that. And I did attempt a lot of things. Including converted the things into a .wmf as suggested by StackExchange article Import SVG files to Google Docs as a drawing.

It. Simply. Does. Not. Work!

Given the vast amount of proof, there must have been a time when it did work, but doesn't do that anymore. However, after an another hour later I found article How to import SVG (or any vector) into GoogleDocs from Google Docs Help Forum, which claimed that .emf would work. And oh joy! It does!

So, this is my illustrated guide of importing SVG into Google Docs/Drive/Suite ... whatever they choose to be called today. I'm sure this information will eventually be as invalid as so many pages around The Web are at the time of writing this, but I'll leave my mark to The Net with this one.

In this guide I'm doing everything in Google Drive. In reality you have lots of options to do this and go with a completely another path and still end with the same result, but I try to keep this as simple as possible.

1. Upload all the required .svg-files into Google Drive
2. Right click a .svg-file and choose Open with > CloudConvert
   
3. (one-time-task) Accept CloudConvert OAuth request
   
4. (if returning from CloudConvert account creation), do 2. again and choose Open with > CloudConvert
5. At CloudConvert, select vector > emf, and make sure Save file to my Google Drive is checked. Then hit Start Conversion:
   
6. You can convert any number of files at one run, when conversion is done, close CloudConvert:
   
7. Return back to Google Drive. You will find the .emf version of your file in the same folder the original .svg conversion was started:
   
8. Right-click the .emf file, notice how you CAN open it in Google Drawings:
   
9. In Google Drawing, copy the file Ctrl-c in Windows or ⌘-c in Mac:
   
10. If needed, you can paste (Ctrl-v in Windows or ⌘-v in Mac) the converted symbol into any other type of Google document, for example presentation:
    
11. When looking at your Google Drive, there are three versions of the same file. To get rid of not-so-useful ones, which two to delete (from left to right: .emf, Google Drawings and .svg):
    
12. To make sure you're keeping the Google Drawings one, right click any file and select View Details:
    
13. Keep the one saying Google Drawings, delete rest:
    
14. Done!

I don't know why people at Google think this is a fun sequence to do for dozen or so symbols. They could easily do this conversion pretty much automatically for me.

Btw. The  above laptop icon needs to be attributed:
Icons made by Freepik from www.flaticon.com is licensed by CC 3.0 BY