Solving Microsoft Secure Download Manager issues

Friday, June 28. 2013

Ok. SDM is not the best piece of software ever written. It fails on everybody and everything. There is a lot of grievance in a MSDN discussion thread.

Problem 1:
The first issue I encountered was that it didn't install. It said "The System Administrator Has Set Policies to Prevent This Installation". That is not a standard Windows error message, and I gather it is something the lovely programmers made the app say when failing.

Solution 1:
Run it with Administrator -privileges. The installation package is distributed as MSI-package and Windows Explorer doesn't offer the "Run as Administrator" -option on it. I started a Power Shell as administrator and executed the installed from there. That fixed it.

Problem 2:
Download fails to start on "Active Scripting must be enabled". Well, I have that enabled.

Solution 2:
Make sure following domains are in Trusted sites -list. (See: Internet Options -> Security)

http://e5.onthehub.com
http://static.onthehub.com
http://ajax.googleapis.com

Then the goddamn thing starts to download.

I'd like to second OtaconHC's opinion from the MSDN-thread: The SDM is a failure by design.

by Jari Turkia in Software at 15:47 | Comments (26) | Share in LinkedIn

Comments

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Thanks for the help tips! Wow...the feeling I have from using Microsoft SDM is similar to the one I imagine I would have from rubbing a freshly soiled nappy in my face!

Comments (2)

#1 Luke on 2014-01-10 22:07 (Reply)

Also...after following these instructions, the downloads would start, but the percentage bar wouldn't show properly. I had to add 2 more domains to my trusted sites list to get the percentage bars to show properly:

http://ajax.aspnetcdn.com
https://seal.verisign.com

Comments (2)

#2 Luke on 2014-01-10 22:10 (Reply)

Thanks for the update. I'm sure that the SDM-software is written to get the download location/locations from a website. So, it is guaranteed to change.

Comments (9)

#2.1 Jari Turkia on 2014-01-13 10:01 (Reply)

I don't know if this will help anybody, but it did for me. I kept trying to download and install this program from Google Chrome instead of Internet Explorer. When I tried to download it from Internet Explorer, it started installing as it was supposed to. I hope that this helps somebody!

Comment (1)

#3 Allison Dodson on 2014-01-22 00:38 (Reply)

It doesn't let me to add those sites to trusted list unless they are in https. Should I just change it?

Comment (1)

#4 Giannis on 2014-02-13 04:33 (Reply)

Yep. You need to drop the security requirement a bit to get that done.

Comments (9)

#4.1 Jari Turkia on 2014-02-13 10:36 (Reply)

thank god, it works!

Comment (1)

#5 kris on 2014-04-02 12:26 (Reply)

Feel free to thank your chosen deity as you seem fit.

However, at this time its just people helping other people with poorly done computer software.

Comments (9)

#5.1 Jari Turkia on 2014-04-02 13:00 (Reply)

Darn it mine still won't work. it says i need active scripting. I have it enabled and also got the trusted websites.

Comment (1)

#6 >Deeeen on 2014-06-13 14:26 (Reply)

I'm running SDM version 3.1.6.0 and it seems to work for me. No admin rights needed. I don't know what settings are required, my old ones are still in effect.

Which IE do you have there? Mine is IE10. In general IE seems to have heavy effect on SDM's functionality or non-functionality.

Comments (9)

#6.1 Jari Turkia on 2014-06-15 18:06 (Reply)

Mine, wouldn't show 'start download' option, any ideas please?

Comment (1)

#7 dmalm on 2015-03-05 18:12 (Reply)

Sorry, no idea. I haven't experience that.

Comments (9)

#7.1 Jari Turkia on 2015-03-07 10:03 (Reply)

I downloaded the SDM and the Microsoft Project file, but when I click on the launch button for Microsoft Project within the SDM, it opens the download folder and clicking on the .sdx fil does nothing. Help???

Comment (1)

#8 Lucas on 2015-04-27 07:16 (Reply)

They keep changing the SDM. Latest versions are working for me and I've not encountered the problems you're describing.

Comments (9)

#8.1 Jari Turkia on 2015-05-27 18:51 (Reply)

When I'm trying to download Windows 7 from DreamSpark I keep getting a Script Error:"Object doesn't support this property or method" and they keep telling me to enable Active Scripting. Can anybody help me?

Comment (1)

#9 Mike on 2015-09-11 14:40 (Reply)

I add all this links:http://e5.onthehub.com
http://static.onthehub.com
http://ajax.googleapis.com
http://ajax.aspnetcdn.com
https://seal.verisign.com

and stil does'nt vork... :/

Somebody know the solution for problem ?

Comment (1)

#10 Anonymous on 2015-11-05 20:19 (Reply)

Update Internet Explorer

Comment (1)

#10.1 Mateusz on 2015-12-23 10:26 (Reply)

Mine just says that there is a newer version installed, but you know what, I can't find any version installed. Am frustrated as hell.

Comment (1)

#11 Paul (Homepage) on 2016-03-22 11:55 (Reply)

Fuck you Microsoft. It is not possible in 2016 to lose 2 hours just to install a fucking software. Why this is happening ?? - fire the fucking guy or girl which is in charge of this stupid Secure Download Manager. I followed everything i added the trusted sites, i have active x enabled WTF can i do more? You are taking my time. Time can not be recovered you fucking bastards..

Comment (1)

#12 Angry Man (Homepage) on 2016-06-22 20:15 (Reply)

That comment oozes anger. There is nothing I can add to that!

Comments (9)

#12.1 Jari Turkia on 2016-06-29 21:49 (Reply)

I've encountered an error which was described earlier regarding me being unable to add a website to the trusted sites list because it's not a https prefix. How do I fix this?

Comment (1)

#13 Hayden Monarch on 2016-07-13 23:24 (Reply)

There should be a checkbox "Require server verification (https:) for all sites in this zone", which you need to un-check. See: https://www.itg.ias.edu/content/how-add-trusted-sites-internet-explorer

Comments (9)

#13.1 Jari Turkia on 2016-07-15 13:40 (Reply)

Have done all the tips and tricks listed... including disabling AV, turning off Windows firewall (which I never have on anyway). Sumana Bitch just will not start.... trying to go after W2K12 Server Standard.

POS.

Comment (1)

#14 Ben on 2016-09-01 22:19 (Reply)

My own experience is, that anti-virus or firewall has nothing to do with the downloads failing. The design of that piece of software is so poor, that its more like black magic to get it working.

Comments (9)

#14.1 Jari Turkia on 2016-09-11 19:25 (Reply)

My must have extension is 'New Tab Raiser'. I always use middle click to open a link in a new tab but it always opened in the background. Now it opens in the foreground.
Great video by the way. I always enjoy these Chrome extension vids. I have added a few to my collection thanks to your advice.

Comments (2)

#15 Alisha Ross (Homepage) on 2018-12-28 13:37 (Reply)

Plenty of useful information here. I am sending it to a
few friends ans additionally sharing in delicious.
And certainly, thank you in your effort!

Comments (2)

#16 Alisha Ross (Homepage) on 2019-01-19 10:48 (Reply)

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Solving Microsoft Secure Download Manager issues

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Solving Microsoft Secure Download Manager issues

Friday, June 28. 2013

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