Syncro Soft <oXygen/> XML Editor - Avoid! Avoid! Avoid!
Tuesday, June 11. 2013
When doing XML-editing, I always use a suitable editor for that. Recently I've been using oXygen XML editor. It has all the features I need, I like it and naturally I bought a license. On a minus side, it is Java-software, and lately I've been disliking Java very much.
A while ago, they released a new version of 15.0. They appropriately informed me about the new version and said to check the upgrade availability. They have a nice reminder -form to check what you purchased from them the last time.
There is one thing they fail to mention. If you purchase today, and don't want to pay extra $100 for software upgrade service, and they release a new version tomorrow, you won't be eligible for a free upgrade. That's how they perceive you, a paying customer, a stupid lamb not to have paid them for a service they don't tell any details about.
There is a huge number of software companies operating on different basis. First you purchase their software. At that point they give you (typically) 12 month upgrade-period free-of-charge. Then at that point, they ask if you'd like their product that much to start paying for a service. You can agree or decline. If you agree, you'll be hoping that they release often enough to get your money's worth. On the other hand, you can choose to purchase updates whenever you feel like doing it. The software company respects you and operates on a honest basis.
I'll be taking my business elsewhere. Any recommendations for a XML-editor?
